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"Don, we had an
awesome time. I am truly glad that I selected your
lodge to bring our customers to. As we
discussed, it offered a level of personalized
service and customization that I didn't think was
available at the other options. Not only was I not
disappointed, but it exceeded expectations. It is
the people that make the difference, and you have a
great staff!" "Don, I just
wanted to take a moment to express my gratitude to
you for an amazing and memorable
adventure…While the beautiful scenery and
fishing trips were terrific, what really made the
difference were you and your staff. From going out
of your way to find boots for my ridiculously small
feet to adjusting the schedule when we had health
issues to consider… no opportunity was missed
to make us feel comfortable and cared for. I have
worked in a customer service role for more than 15
years, so please take this as an informed and
sincere compliment; you really do a fabulous job of
making your clients feel special. Best wishes for
continued success." "I have fished
Alaska many times, but this was the first time that
my wife Diana and daughter Ashley were persuaded to
join me. The lodge was the best I have ever stayed
in and the food and hospitality made my two novices
feel right at home. The daily flights to different
locations with such professional pilots and guides
made the experience a life time memory for all of
us. I have never seen an outfitter with better
people, with the best gear and managed so well.
Thanks for the wonderful experience." "Don, please
convey our thanks to the entire staff. Mike, Mitch
and I have stayed at other lodges, but have never
felt as comfortable or as welcomed as we did last
week! I can't imagine finding a better lodge
or a better fishing setup in Alaska or anywhere
else for that matter!" "Don, what a
great time we had with you and your team on our
fishing expedition. The rivers were great, the
hospitality superb and all of the attention to the
details made for a very special experience. Thanks
also for the good instruction. If you can have me
catching salmon and big bows, then you can teach
anyone. I can't wait to get back up there and have
already booked my flights. Thanks. You've got me
for life!" "Thanks for
taking such good care of our group. The fact that
you accommodate only 8 anglers a week and that we
had the entire lodge and the attention of the
entire staff "all to ourselves" really does make
for an extra special experience, just like you said
it would. Count on us being back!" "Don, as you know
I have fished all over the world at many different
lodges. It is obvious that the small size and
expertise of your organization eliminates confusion
which translates to productivity - that is more
time on the water and more fish. You are as they
say in business a "focused" professional
group." "Don, I just
wanted to let you know what a fabulous time Merle,
Jerry and I had on the river…The food, the
accommodations, the scenery, the
company...everything was first rate. And the
fishing experience was awesome. Your guides, pilots
and staff could not have been more helpful and
courteous. I've never fished like that in my life!
Please extend my gratitude to everyone for an
excellent job. It was a trip that I will fondly
remember for the rest of my life." |
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